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USSD Charges: TELCOs Threaten To Withdraw Services Over Banks’ Misinformation - Business (2) - Nairaland 192k4q
USSD Charges: TELCOs Threaten To Withdraw Services Over Banks’ Misinformation (7063 Views)
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RealityKings1: 8:54pm On Jun 04 |
janeedema:
You have been paying N6.9k for every transaction initiated using any bank's USSD-- whether It is successful or not.
Once you type a USSD code to make a transaction, you are charged N6.98k from your bank .
I had complained severally to my banks with loads of emails as to why I am billed, they said it isn't them, it is my service provider.
I called MTN call center and they said they have a contract with banks to charge N6.98k for every transaction initiated using USSD code.
Now, that is aside the bank's charges.
I had taken it up, but there was nothing I could do so I accepted my fate, as I didn't want to any bank's app.
Barely a month later, I'm reading that the charges was me paying the debt my bank owed the Telcos-- and we will keep paying until the debt is cleared.
Then, the new bill will take effect where we will only be billed for successful transaction directly from our call credit instead of our bank
Nigeria, my country.
No ability to subscribers or customers by both the Telcos and the Banks. They wrap up their exploitation in a bunch of high-tech grammar so you are unsuspecting.
i wish there are lawyers interested in instituting a case against this obvious unfairness
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Jozilinn: 9:14pm On Jun 04 |
Moniya4Real:
The 600 naira Acceaa bank deducted from my for May USSD no be am at all. Na only internet banking I go Dey do now
They remove me #655
1 Like |
Konquest: 9:49pm On Jun 04 |
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Sukakma(m): 11:18pm On Jun 04 |
MorataFC:
e shock u, e choke me and shocked me
e shock me walahi
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Konquest: 12:52am On Jun 05 |
janeedema:
You have been paying N6.9k for every transaction initiated using any bank's USSD-- whether It is successful or not.
Once you type a USSD code to make a transaction, you are charged N6.98k from your bank .
I had complained severally to my banks with loads of emails as to why I am billed, they said it isn't them, it is my service provider.
I called MTN call center and they said they have a contract with banks to charge N6.98k for every transaction initiated using USSD code.
Now, that is aside the bank's charges.
I had taken it up, but there was nothing I could do so I accepted my fate, as I didn't want to any bank's app.
Barely a month later, I'm reading that the charges was me paying the debt my bank owed the Telcos-- and we will keep paying until the debt is cleared.
Then, the new bill will take effect where we will only be billed for successful transaction directly from our call credit instead of our bank
Nigeria, my country.
No ability to subscribers or customers by both the Telcos and the Banks. They wrap up their exploitation in a bunch of high-tech grammar so you are unsuspecting.
----
Let me add:
I had told them they had no right to charge for failed transaction-- These telcos charge you N6.98k even when the issue is from their end-- once you type your bank's USSD code and type what you want to do, you are billed even if you change your mind about the transaction. This has been going on for years in a country we are supposed to have leaders.
Daylight robbery. And the thing is:
The N6.98k charges notification isn't sent to your SMS. It is sent to your email. So most people don't even realize that each time they initiate a USSD transaction, they were billed.
They only see the bank's charges as SMS.
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chipet67(m): 1:03am On Jun 05 |
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Kufex: 11:19am On Jun 05 |
thats why i like my opay...no need for sms get ur data and do your transactions
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